Partner Success Associate – Gabon

About the role

The Partner Success Associate will drive the success of innovative financial products in Gabon, managing key relationships with banks and telcos. Reporting to the VP of Operations, the role combines strategic planning with hands‑on execution to expand product reach and impact.

Key responsibilities

• Develop and implement product strategies aligned with company goals and market potential.
• Build and maintain relationships with internal teams, partners, financial institutions, and regulators.
• Create tailored communication plans, using A/B testing and customer feedback to optimise messaging.
• Conduct financial modelling and risk assessments to ensure product viability and profitability.
• Utilise product and customer insights to refine offerings, conduct surveys, focus groups, and interviews.
• Define and track KPIs to assess product success, reduce time‑to‑market and optimise resource utilisation.

Required profile

• 5–8 years of experience in financial services, banking or fintech, managing relationships with banks, MNOs or strategic partners.
• Deep knowledge of financial products such as loans, savings and overdrafts.
• Proven track record of designing and delivering product initiatives end‑to‑end with measurable commercial outcomes.
• Strong commercial and analytical mindset with experience in financial modelling and risk assessment.
• Comfort operating across multiple stakeholders and regulatory environments in a fast‑paced, multicultural setting.
• Willingness to travel as required.

Required skills

• Financial modelling
• Risk assessment
• KPI definition

What we offer

• Health Insurance for you and direct dependants
• Group Bonus Policy
• Long‑Term Incentive Plan (LTIP)
• Mental Health and Wellbeing Platform
• Learning & Development opportunities (internal and external)