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Competences
Experience
Web Developer
Everestos
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Designed, developed and continuously updated client websites, ensuring responsive layouts and cross‑browser compatibility. Created clear, brand‑consistent interfaces using HTML, CSS and JavaScript. Collaborated closely with the project team to translate client requirements into functional digital solutions. Delivered projects on time while maintaining high quality standards.
Call Center Agent
Everestos
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Managed inbound calls, identified customer needs and presented appropriate services. Maintained professional communication and ensured accurate follow‑up on inquiries. Built strong customer relationships through attentive listening and problem‑solving. Contributed to achieving team performance targets.
Multi‑Skilled Employee
Decathlon
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Welcomed customers, provided product advice and assisted with merchandise stocking. Supported daily store operations, including inventory management and visual merchandising. Handled cash transactions and ensured a pleasant shopping experience. Worked as part of a team to meet sales objectives.
Crew Member
McDonald's
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Operated the cash register and McDrive service in a high‑pace environment. Ensured order accuracy and fast service delivery. Maintained hygiene standards and coordinated with kitchen staff to fulfill orders efficiently.
Receptionist / Front Desk Agent
Notary Office
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Greeted visitors, managed inquiries and directed requests to appropriate personnel. Handled phone calls and scheduled appointments. Maintained an organized reception area and ensured confidentiality of client information.
Mailing Agent
Mailing Center
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Assisted with mail processing, sorting and dispatching of parcels. Provided customer service for mailing inquiries and ensured timely handling of shipments.
Langues
French
fluent
English
intermediate
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