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Competences
Experience
Implementation Manager / Business Analytics
Innoctive Technologies – CargoFL
2023-01 -
Led end‑to‑end implementation of a Transport Management System for enterprise clients, covering requirement gathering, workflow mapping, system configuration, UAT planning and go‑live support. Coordinated cross‑functional stakeholders—including logistics teams, transporters and product developers—to translate operational needs into functional specifications such as SOW, BRD and PRD. Conducted data‑driven process analysis to identify bottlenecks and propose optimisation, using Jira for defect tracking and Agile task management. Delivered user onboarding, training sessions and post‑go‑live support, driving adoption across transport planning, trip management and fleet coordination.
Langues
English
fluent
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