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1 ans d'experience

Competences

Patient Scheduling & Coordination Patient Registration & Data Entry Healthcare Documentation Patient Communication & Customer Service EHR / Healthcare Systems Support Medication Dosing & Screening Pharmacy Operations & Inventory Microsoft Office Appointment Management Medical Billing (seeking) Team Coordination Confidential Data Handling Inventory Management Pharmacy Workflow Support Customer Service

Experience

Patient Support Representative

Prime Health Services (PHS), Lahore

2026-02 - 2026-07

Scheduled patient appointments and managed clinic calendars to ensure smooth operations. Registered new patients and maintained accurate records in the system. Communicated with patients via phone and email for appointment reminders and follow‑ups. Coordinated patient flow and responded to routine queries professionally. Handled confidential documentation and ensured data privacy compliance.

Hospital Pharmacy Intern

Ghurki Trust Teaching Hospital, Lahore

2025-09 - 2026-08

Observed and assisted medication distribution in wards and OPD under senior pharmacist supervision. Managed stock and inventory records, learning hospital pharmacy workflows. Provided medication counseling support under guidance. Gained exposure to hospital protocols, drug storage, and infection‑control practices. Contributed to accurate medication dispensing and documentation.

Community Pharmacy Intern

New Mehmood Pharmacy, Lahore

2025-07 - 2026-01

Supported daily community pharmacy operations and interacted with patients. Handled prescription processing and addressed basic medication queries under supervision. Assisted with inventory organization, stock record maintenance, and maintaining pharmacy cleanliness. Learned customer service best practices and basic medication dispensing procedures.

Formation

Doctor of Pharmacy (PharmD) – Riphah International University, Lahore

Langues

English

fluent

Urdu

fluent

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