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Competences
Experience
Facilities Activation Supervisor / Partnerships & Business Development
WAAD Education Company
2023-08 - 2026-07
Led commercial activation and day‑to‑day readiness of sports, education, theatre, pool, classroom and event facilities, coordinating schedules, resources, vendors, clients and internal service teams. Managed 30+ facility rental and partnership agreements with seven organizations, supporting approximately SAR 4.5 million in revenue over three years. Identified prospects, prepared quotations and proposals, supported negotiations and oversaw contract documentation, approvals, renewals and collections. Tracked utilization, revenue, contract status and operational KPIs, producing management reports with actionable recommendations. Planned and executed major events such as the Hello World Marathon and two editions of Land of Culture, handling budgeting, permits, logistics, security and post‑event reporting.
Reception Supervisor
Tibyana Medical Laboratory
2021-09 - 2023-09
Supervised daily reception workflows, staff coordination and appointment scheduling, ensuring smooth front‑desk operations in a high‑volume medical laboratory. Resolved customer concerns and collaborated with laboratory teams to maintain accurate, timely and professional client service. Monitored front‑desk readiness and implemented workflow improvements during peak demand periods, enhancing patient satisfaction and operational efficiency.
Emergency Receptionist
Aya Specialist Hospital
2019-01 - 2021-08
Managed patient registration, inquiries and routing in a fast‑paced emergency department, coordinating with clinical teams and support departments to ensure timely service flow. Handled front‑desk coordination for visitors and patients, maintaining accurate administrative processing under pressure. Contributed to improving patient experience through effective communication and efficient triage support.
Insurance Coordinator / Reception Support
Dr. Hani Ragban Polyclinic Center
2017-08 - 2018-07
Coordinated insurance approvals and eligibility checks for patients, ensuring compliance with policy requirements. Provided reception support, handling patient inquiries and facilitating smooth administrative procedures. Acted as liaison between insurance providers, patients and clinical staff to resolve coverage issues promptly.
Langues
Arabic
fluent
English
fluent
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