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Competences
Experience
Advisor 1
Concentrix
2026-01 -
Provides advisory support for the Project Wheelz initiative, handling client inquiries and guiding users through product features. Utilises CRM tools and internal knowledge bases to resolve issues efficiently. Coordinates with cross‑functional teams to ensure project milestones are met. Applies strong communication and problem‑solving abilities to maintain high customer satisfaction.
Business Process Delivery Associate / Transaction Processing Associate
AIG Shared Services
2015-09 - 2022-03
Processed high‑volume insurance transactions and supplied critical data to underwriting teams, ensuring timely resolution of customer concerns. Utilised proprietary processing platforms and Excel for data validation and reporting. Managed special projects, consistently meeting deadlines and receiving Perfect Attendance awards. Collaborated with team members and supervisors to improve workflow efficiency and maintain compliance with industry standards.
Formation
Bachelor of Science in Business Administration, Major in Business Management, Eulogio “Amang” Rodriguez Institute of Science and Technology (2010-2014)
Langues
English
fluent
Filipino
fluent
Derniere mise a jour: il y a 4 jours