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7 ans d'experience

Competences

Business Development Operations Management Financial Management Client Relationship Management Sales Cycle Management Market Analysis Strategic Planning Reporting & Analytics Oracle Database Office 365 Process Optimization Cross‑functional Coordination Executive Support Negotiation Project Coordination

Experience

Business Development Manager

Dragoman Translation Company

2026-01 -

Lead the business development strategy for the Qatari market, identifying and securing new opportunities through full sales‑cycle management. Build and maintain strategic relationships with key clients and partners across multiple sectors, delivering commercial proposals and pricing strategies aligned with profitability goals. Analyse market trends and competitor positioning to refine approaches and maximise opportunities, while collaborating closely with operations to ensure service excellence and client retention. Prepare performance reports, financial insights and pipeline analyses to support senior leadership decision‑making.

Senior Operations Coordinator

Dragoman Translation Company

2024-01 - 2025-12

Optimised operational workflows that contributed to a 3x year‑over‑year revenue growth, coordinating finance, HR and marketing functions to align with strategic objectives. Managed invoicing, collections and cash‑flow monitoring, reducing outstanding receivables by 15 %. Delivered reporting, analysis and operational insights to executive leadership, streamlining internal processes and improving productivity. Maintained and enhanced internal systems, including Oracle Database and Office 365, to ensure data accuracy and accessibility.

Administrative Assistant to the General Manager

Dragoman Translation Company

2020-01 - 2023-12

Provided high‑level executive support to the General Manager, managing schedules, communications and confidential documentation. Coordinated HR activities such as recruitment, onboarding and training logistics, and facilitated smooth day‑to‑day office operations with clients, vendors and internal teams. Contributed to process‑improvement initiatives that enhanced organisational efficiency and supported overall business performance.

Senior Consultant

MEDEX International

2019-07 - 2019-12

Delivered coaching and advisory services to individuals and teams, designing and implementing development programs that enhanced performance and professional growth. Conducted needs assessments and provided tailored recommendations to improve organisational capabilities.

Langues

English

fluent

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