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Competences
Experience
Business Development Manager
Dragoman Translation Company
2026-01 -
Lead the business development strategy for the Qatari market, identifying and securing new opportunities across multiple sectors. Manage the full sales cycle from lead generation to contract closure and develop commercial proposals, tenders and pricing strategies. Analyse market trends and competitor positioning to refine approaches and maximise revenue. Collaborate closely with operations to ensure service excellence, client satisfaction and retention. Prepare performance reports, financial insights and pipeline analysis for senior leadership.
Senior Operations Coordinator
Dragoman Translation Company
2024-01 - 2025-12
Optimised operational workflows that supported a 3x year‑over‑year revenue growth, improving cross‑functional efficiency. Managed financial operations including invoicing, collections and cash‑flow monitoring, reducing outstanding receivables by 15 %. Coordinated finance, HR and marketing activities to align operations with strategic objectives. Delivered reporting, analysis and operational insights to executive leadership. Maintained and enhanced internal systems such as Oracle Database and Office 365 to ensure data accuracy.
Administrative Assistant to the General Manager
Dragoman Translation Company
2020-01 - 2023-12
Provided high‑level executive support to the General Manager, managing schedules, communications and reporting. Handled confidential documentation and internal communications in line with organisational standards. Supported HR functions including recruitment coordination, onboarding and training logistics. Liaised with clients, vendors and internal teams to ensure smooth day‑to‑day office operations. Contributed to process improvements and organisational efficiency initiatives.
Senior Consultant
MEDEX International
2019-07 - 2019-12
Delivered coaching and advisory services to individuals and teams, enhancing performance and professional development. Designed and implemented development programs focused on skill building and leadership growth. Conducted assessments and provided actionable feedback to drive measurable improvement. Collaborated with client stakeholders to align consulting interventions with business objectives.
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