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Competences
Experience
Business Development Manager
Dragoman Translation Company
2026-01 -
Drive business development strategy to expand revenue and market share in Qatar, managing the full sales cycle from lead generation to contract closure. Build and maintain strategic relationships with key clients and partners across multiple sectors. Develop commercial proposals, tenders, and pricing strategies aligned with profitability objectives. Analyze market trends and competitor positioning to refine approaches and maximize opportunities. Collaborate with operations to ensure service excellence, client satisfaction, and retention, while preparing performance reports and pipeline analyses for leadership.
Senior Operations Coordinator
Dragoman Translation Company
2024-01 - 2025-12
Supported 3x year‑over‑year revenue growth by optimizing operational workflows and enhancing cross‑functional efficiency. Managed financial operations including invoicing, collections, and cash‑flow monitoring, reducing outstanding receivables by 15%. Coordinated activities across finance, HR, and marketing to align operations with strategic objectives. Provided executive leadership with reporting, analysis, and operational insights for decision‑making. Streamlined internal processes and communication flows, improving productivity and organizational efficiency, and maintained Oracle Database and Office 365 systems.
Administrative Assistant to the General Manager
Dragoman Translation Company
2020-01 - 2023-12
Provided high‑level executive support to the General Manager, managing schedules, communications, and reporting. Handled confidential documentation and internal communications in line with organizational standards. Supported HR functions including recruitment coordination, onboarding, and training logistics. Facilitated smooth day‑to‑day office operations, liaising with clients, vendors, and internal teams. Contributed to process improvements and organizational efficiency initiatives.
Senior Consultant
MEDEX International
2019-07 - 2019-12
Delivered coaching and advisory services to individuals and teams, enhancing performance and professional development. Designed and implemented development programs focused on skill building and organizational effectiveness.
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