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7 ans d'experience

Competences

Business Development Operations Management Financial Management Client Relationship Management Market Analysis Oracle Database Office 365 Strategic Planning Sales Cycle Management Negotiation Process Improvement Reporting & Analytics Cross‑functional Coordination Leadership Support

Experience

Business Development Manager

Dragoman Translation Company

2026-01 -

Leads the business development strategy for the Qatari market, identifying and securing new opportunities across multiple sectors. Manages the full sales cycle from lead generation to contract closure, crafting commercial proposals, tenders and pricing strategies aligned with profitability goals. Analyzes market trends and competitor positioning to refine approaches and maximize revenue potential. Collaborates closely with operations to ensure service excellence, client satisfaction and retention. Prepares performance reports, financial insights and pipeline analyses to support senior leadership decision‑making.

Senior Operations Coordinator

Dragoman Translation Company

2024-01 - 2025-12

Optimised operational workflows that contributed to a 3x year‑over‑year revenue growth, enhancing cross‑functional efficiency across finance, HR and marketing. Managed financial operations including invoicing, collections and cash‑flow monitoring, reducing outstanding receivables by 15 %. Provided executive leadership with reporting, analysis and operational insights to support strategic decisions. Streamlined internal processes and communication flows, improving overall productivity and organisational efficiency. Maintained and optimised internal systems such as Oracle Database and Office 365 to ensure data accuracy and accessibility.

Administrative Assistant to the General Manager

Dragoman Translation Company

2020-01 - 2023-12

Provided high‑level executive support to the General Manager, managing schedules, communications and reporting with precision. Handled confidential documentation and internal communications, ensuring compliance with organisational standards. Supported HR functions including recruitment coordination, onboarding and training logistics. Facilitated smooth day‑to‑day office operations by liaising with clients, vendors and internal teams. Contributed to process improvements and organisational efficiency initiatives.

Senior Consultant

MEDEX International

2019-07 - 2019-12

Delivered coaching and advisory services to individuals and teams, enhancing performance and professional development. Designed and implemented development programs focused on skill building and organisational effectiveness. Conducted assessments to identify gaps and tailored interventions to meet client needs. Facilitated workshops and training sessions, fostering a culture of continuous improvement. Provided actionable recommendations that supported client strategic objectives.

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