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1 ans d'experience

Competences

Guest Experience Guest Relations Luxury Service Standards Front Office Operations Event Coordination Complaint Resolution Hospitality Operations Customer Service Event Hosting Team Collaboration Problem Solving Communication Multilingual Service

Experience

Games Host

POOL HOUSE GLOBAL LTD

Delivered premium guest experiences and hosted events for up to 150 guests, ensuring high satisfaction levels. Built strong guest relationships through personalized service and proactive communication. Collaborated closely with reception, bar, kitchen and management teams to coordinate seamless event execution. Resolved guest concerns efficiently while maintaining luxury service standards.

Event Steward

CENTRE CIRCLE EVENT MANAGEMENT

Supported guest services and venue operations at major events, assisting guests with enquiries, seating and wayfinding. Ensured smooth flow of event activities by coordinating with security and hospitality staff. Maintained high standards of safety and service throughout the event. Contributed to overall event success through attentive and courteous guest interaction.

Langues

English

fluent

French

intermediate

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