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1 ans d'experience

Competences

Guest Experience Guest Relations Luxury Service Standards Front Office Operations Event Coordination Complaint Resolution Hospitality Operations Event Stewardship Games Hosting Team Collaboration Customer Service Venue Management Problem Solving Multilingual Communication Event Planning

Experience

Games Host

POOL HOUSE GLOBAL LTD

Delivered premium guest experiences and hosted private events for up to 150 guests, ensuring high satisfaction levels. Built strong guest relationships through personalized service and proactive communication. Collaborated closely with reception, bar, kitchen and management teams to coordinate seamless event execution. Resolved guest concerns efficiently while maintaining luxury service standards.

Event Steward

CENTRE CIRCLE EVENT MANAGEMENT

Supported guest services and venue operations at major events, assisting attendees with enquiries, seating and wayfinding. Ensured smooth flow of event activities by coordinating with security and catering staff. Maintained high standards of hospitality and safety throughout the event lifecycle.

Langues

English

fluent

French

intermediate

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