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2 ans d'experience

Competences

Customer service Front office management Sales and product knowledge Microsoft Office (Word, Excel, PowerPoint) Communication (English, Swahili) Problem solving Organizational abilities Multitasking under pressure Data entry and record management Conflict resolution Telephone etiquette Attention to detail Adaptability Basic technical troubleshooting Teamwork

Experience

Medical Receptionist

MTM Hospital, Kimbo

Managed front office operations including patient registration, appointment scheduling and inquiries. Provided professional customer service while maintaining accurate records and documentation. Coordinated communication between departments, handled correspondence and phone calls, and ensured an organized reception area.

Sales Representative

Phone Store, Thika

Assisted customers in selecting mobile devices and accessories, delivering product information and after‑sales support. Achieved sales targets through strong customer engagement and service. Utilised Microsoft Office tools for inventory tracking and sales reporting.

Intern

Mount Kenya University (MKU)

Supported laboratory procedures and data recording, assisting academic and administrative tasks within the department. Developed teamwork and organizational skills in a professional setting, contributing to efficient lab operations.

Formation

Diploma in Applied Biology, Kiambu National Polytechnic

Langues

English

fluent

Swahili